FAQs

Where are Creative Rally candles made?

We make our candles in Battersea, London in our small creative studio.

What are your candles made of?

Our candles are made up of 100% Soy Wax and a mixture of essential oils and fragrance oils. Our candles are labelled by how strong their scent is. They are marked as follows:

Strong: S   Medium: M   Gentle: G

Can you buy Creative Rally Candles from anywhere else?

We occasionally have a market stall where you can by candles, it's best to visit our Find Us page to see where we will be next. We are now selling our candles to stockists, please email hello [at] creative rally.co.uk for wholesale prices.

Do you sell you candles wholesale?

Yes we do, please email hello [at] creative rally.co.uk with information on your store and we will email our wholesale prices and delivery information.

Why does my candle not have a perfect finish?

Our candles are hand poured in London and therefore each candle will vary slightly in finish. Sometimes a slight 'frosted' look may appear on the candle, this is perfectly normal and will not affect the way the candle will burn. It is a natural characteristic of soy wax. You may also find some droplets on the top of the candle, thesis caused my changes in temperature but it will not affect your candle burn.

Why does it look like the candles has not adhered to the glass?

Occasionally in glass containers it can look as though the wax has not adhered to the glass, this is perfectly normal and is normally down to temperature changes and will not affect the candle burning.

How long will it take for my candles to be delivered?

Delivery and return information can be found here.

What form of payment do you accept?

We use Stripe to take payments. All major cards are accepted including Visa, MasterCard and American Express. Stripe use the highest level of encryption and data security to ensure your details are protected.